Click this image to see actual PDF version.

Here is another way to rate an instructor. This document is handed to all guests that sign up for a ski/ride booking at Monarch Mountain. It asks the guests to rate their satisfaction with our school and their instructor on a scale of 1 to 5 (5 meaning strongly agree)to statements.

Here are the statements:

• My instructor’s appearance was professional.
• My instructor was friendly and met me with a smile.
• My instructor was interested in my motivation for taking a lesson.
• My instructor considered my motivation when building a lesson plan.
• My instructor was conscious of the ways in which I learn and process information.
• My instructor accurately assessed my movement patterns.
• My instructor recognized the strengths in my riding.
• My instructor provided me with ample practice time after introducing new material.
• My instructor summarized the lesson and presented me with something to work on.
• My instructor was concerned about my awareness of safety.
• My instructor introduced or reviewed the skier’s responsibility code.
• My instructor met my expectations.
• I would recommend my instructor to friends and family.
• The Ski and Ride School sales staff was friendly and knowledgeable.
• The Ski and Ride School supervisory staff was friendly and knowledgeable.
• [Comments section is provided.]

If you’ve read my previous post you’ll see some correlation to PSIA’s candidate score card, especially in the areas of identification and facilitation of motivation, learning styles, movement needs, and safety.